FAQ

FAQ

What are your Shipping Rates & Delivery Time?

We are proudly Canadian. We ship to anywhere in Canada from Ontario. We do not ship to United States at this time.

There is FREE SHIPPING, if order is $125 or over.

Otherwise, there is a FLAT SHIPPING RATE of $9.95 to most provinces in Canada

At this time, we do NOT ship to for Northwest Territories, Nunavut, Newfoundland, and  Yukon.

If there is an exception, it would be $19.95 flat rate for shipping to these areas in Canada.

 

We use Canada Post Expedited Parcel.

The estimated arrival time for anywhere in Canada is between 3-7 business days.

Always insure that your shipping address is correct and complete when placing an order. 

Incomplete addresses will result in additional charges for returned products and reshipping to be charged directly to you before the order can be resent.

 

 

How do you charge Taxes?

We are required to collect taxes on non-food items and shipping.

Most teas and foods are tax exempt with some exceptions.  Taxes will be collected based on your provincial tax rate.

Can I return a product?

A product may be returned within 14 days, if it was shipped as less than 6 months Best Before Date, damaged during shipping, or is an order error by Amma Naturals Shop. Please contact Amma for instructions for credit. If you are not satisfied with your product, you may return it within 14 days, with shipping paid by you.Once received, a Credit will then be approved by Amma. Contact Amma regarding either of these issues. After "Return Approval" is granted, a Credit will be issued to your Account.

Updated © 2019 by Amma Naturals SHOP

info@AmmaNaturalsShop.com     

519-498-6585   office/mobile/text

Waterloo, Ontario, Canada

Disclaimer

These statements and products have not been evaluated by the Health Canada, nor the FDA.

They are not intended to diagnose, treat, cure, or prevent any disease or condition. If you have a health concern or condition, consult a physician.

Individual statements and articles are based upon the opinions of the respective author.

AMMA Naturals Shop encourages you to make your own health care decisions based upon your own research and in partnership with a qualified health care professional.

If you are pregnant, nursing, taking medication, or have a medical condition, consult your health care professional before using any AMMA Naturals Shop's website products.

All customers purchasing products from AMMA Naturals Shop agree to accept full responsibility for any results experienced from using them.

Your use of AMMA Natural Shop's products, this website, and any information contained herewith is entirely at your own risk and

AmmaNaturalsShop.com shall not be liable or responsible for any loss or damage caused.

AMMA Naturals Shop makes no expressed or implied warranties or representations with regard to the accuracy, reliability or the standard of information provided within.